物流政策

Shipping Policy

Thank you for visiting and shopping at kestaneq.com. Below are the terms and conditions that constitute our Shipping Policy.

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a notification with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Standard international shipping typically takes 7–15 business days, depending on the destination.

• Note: Delivery delays can occasionally occur due to customs processing or carrier logistics.

Customs, Duties, and Taxes

• kestaneq.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Contact Us

If you have any questions regarding your shipment, please contact us at beq@kestaneq.com.